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Tips for logging into your Swing Account

Follow these steps to troubleshoot issues with logins to Swing



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Log in using Google

Having trouble logging in using Google? Try these steps:

Click "Continue with Google"

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Choose the account you use for Swing on the Google pop-up

Don't see a pop-up? Minimize your browser window as it may be hidden. 

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Click "Continue"

Don't see a pop-up? Minimize your browser window as it may be hidden. 

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Extra Troubleshooting

  • If you see a loading spinner, your pop-up may be hidden. Minimize your browser window and look for a Google pop-up.
  • If you still need help, reach out to support@swingeducation.com with a screen recording of your attempt to log in. This helps us more efficiently support you. 

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Log in using email and password

Having trouble logging in using Google? Try these steps:

  1. Make sure you're using the email you registered your Swing account with. 

  2. Make sure your password is correct
    1. Passwords are case sensitive–double-check any upper or lower case letters.

  3. If your password is not working, click “Forgot password?” to reset.

Extra Troubleshooting

  • If an email and password is not working, try to log in with Google instead. If your email is a Google account, you’ll need to follow the instructions above.

  • If you still need help, reach out to support@swingeducation.com with a screen recording of your attempt to log in. This helps us more efficiently support you.